Connectivity
Servers are connected to the Internet through multiple
redundant connections provided by some of the largest
backbone providers in the world ensuring data delivery
to the end user in the fastest, most efficient manner
possible. Guarantees a 99.9% uptime by utilizing
redundant connections and data centers. Our network is
fully switched with top quality components from Cisco
Systems.
Monitoring In addition to our multi-homed connections, our company performs
24/7 network monitoring through both of our Network Operations Centers (NOCs)
located in the US. Our NOCs monitor the HTTP port, and conduct Ping tests
every 5 minutes to determine if the servers are active. In the event that
a port is unreachable, an email is sent to every member of our technical
staff. Additionally, the NOCs provide our engineers with real-time status,
notification and forecasting of network events.Both of our data centers
are monitored 24/7 by highly qualified network engineers and
administrators.
Fire Protection
Smoke detection, fire alarm with fire extinguishers
using non-destructive, non-toxic technology that does not damage the equipment or human health.
Environment
Environmental control including
powerful air-cooling, humidity control, temperature and humidity
monitoring at multiple points and condensation detection.
Security Smart card logged access plus burglar
alarms on all surrounding walls and windows.
Raised Floor Raised floor and cable guides for
easy access to power and communication cabling.
Optical fiber connection to WAN services for high reliability, independent
of weather.
Administration
Keyboard, video and mouse (KVM) switching facility for
convenient access to equipment.
Remote Emergency Access
Remote console access facility for hosted equipment, independent of
operational status, enabling access even in the face of operating system
crash or component failure.
